Returns Policy

Ensuring your contentment with our handmade treasures is paramount. Our return policy is crafted to facilitate a seamless process should the need arise to return or exchange an item:

Eligibility Criteria

To qualify for a return, the item must remain unused, in its original packaging, and in the pristine condition you received it.

Initiating Returns

Please notify us within 30 days of receiving your order to commence a return or exchange.

Share your order number, item details earmarked for return, along with the rationale behind the return request.

Return Procedure

Upon approving your return request, we will furnish instructions on how to proceed with the return.

Ensure secure packaging to safeguard the item against shipping-induced damages.

Refund Mechanism

Post the reception and verification of the returned item aligning with our return policy, a refund will be processed.

Refunds are channeled back to the initial payment mode utilized during purchase.

Approximate Refund Arrival Time: 3-5 business days.

Exchanging Items

If desiring an exchange for a distinct size, color, or design, kindly specify your preference during the return initiation.

Exchange feasibility is contingent upon product availability.

Shipping Expenses

Customers shoulder return shipping costs unless the return stems from our error or involves a defective product.

Damaged or Faulty Goods

In instances of receiving damaged or faulty items, promptly contact us and provide images of both the product and packaging.

We pledge swift resolution in tandem with you to address the concern effectively.

Non-Returnable Categories

Certain items like gift cards, sale/clearance products, and customized goods may be non-returnable. Refer to the product description for precise details.

Reach Out

For queries or aid with your return procedure, connect with us. We endeavor to streamline the return process with utmost ease for you.

We cherish your satisfaction and are steadfast in ensuring that your return or exchange experience remains effortlessly smooth. Thank you for embracing our handmade creations!